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issue

  • November 25, 2024
  • 1 reply
  • 9 views

I've paid my bill but my accounts on hold I can't use anything. I want to complain its not the first time this has happened plus my bill is more every month

1 reply

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  • iD Mobile Employee
  • 2119 replies
  • November 25, 2024

Hi ​@CJMillar 

 

Welcome and thanks for getting in touch with us here on the community. 

 

We are very sorry to hear you wish to complain regarding your service and billing. 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Thanks, 

 

Nat