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Question

ive already paid for this month and i need help

  • February 11, 2025
  • 1 reply
  • 7 views
J
Community Member

Hi) i paid for this month on the 8th and you are trying to take another payment from me.

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1871 replies
    • February 15, 2025

    Hi ​@James yun 

     

    Thank you for getting in touch. 

     

    We are sorry to hear you are experiencing an issue with your billing. 

    Can you please confirm if you made the payment to us via direct debit or card on the 8th?

     

    Thanks, 

     

    Nat 

    Reply.


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