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John Booth

  • October 17, 2024
  • 2 replies
  • 16 views

I am informed that there is an outstanding balance of £8.00 on my account. I dispute this and wish to discuss the matter.

Best answer by Geluk

POINTLESS asking on a users forum; contact them via CHAT.

This topic has been closed for replies.

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • Answer
  • October 17, 2024

POINTLESS asking on a users forum; contact them via CHAT.


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  • iD Mobile Employee
  • October 21, 2024

Hello @Bonkers 

 

Thank you for reaching out to us here on the community. 

 

We are very sorry to hear you are experiencing an issue with your billing. 

Without accessing your account, it would be difficult to advise further but full details of the charges should be available via your statement. 

If you do wish to discuss this further, please do reach out to our Live Chat team here

 

Thanks, 

 

Nat