Skip to main content
Question

leave ID mobile

  • July 14, 2025
  • 4 replies
  • 38 views
S
New Contributor

My one year mobile plan (SIM only) expires in 13 days.

Can I leave ID mobile without any penalty? What will be my charges if I leave before 10 days of my plan expires.

Will there be any termination charges if leave ID mobile, before the plan expires.

I only have 13days left for completion of one year contract.

 

    4 replies

    A
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Anika A
    • iD Mobile Employee
    • July 14, 2025

    Hi ​@Srenee 

     

    If you wish to leave, you would need to provide a 30 day notice to leave the contract. 

     

    Would you like us to send you a private message to take a look into this?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • Srenee
    • Author
    • New Contributor
    • July 14, 2025

    Greatly appreciate your response.

    Just wondering if there will be any termination charges, if I leave today, before the end of contract on 27th July.

     

    Many thanks 

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • July 14, 2025

    Have you tried sending the SMS text INFO to 85075, ​@Srenee? 

    Forum member (non-iD).
    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • July 15, 2025

    Hi ​@Srenee  you can roughly work it out yourself, say if your plan was £10 per month, and you had a month and a half left with us, the termination fee would be around £15.

    If you like we can pop you a message and we can check the exact amount for you?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement