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Mobile Data Usage Issue

  • August 10, 2024
  • 1 reply
  • 65 views

Michelle Jones
Community Member

My mobile data allowance renewed today and it says that I have 12gb remaining of 100gb allowance. How is this possible?

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • August 15, 2024

Hi @Michelle Jones 

 

Sorry to hear this, have you changed your billing date recently?

 

Tom