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monthly bill

  • September 16, 2024
  • 2 replies
  • 77 views

Why was my monthly bill taken today, when changed to the 25th of each month

Best answer by Kash M

Hi @JONESY49,

Welcome to the Community!

You can change your direct debit date using the app or your account online.

If you have already changed the date and it has been taken on the incorrect date, please contact our Live Chat Team.

 

Kash

This topic has been closed for replies.

2 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 18, 2024

Hi @JONESY49,

Welcome to the Community!

You can change your direct debit date using the app or your account online.

If you have already changed the date and it has been taken on the incorrect date, please contact our Live Chat Team.

 

Kash


  • Author
  • New Contributor
  • September 18, 2024

Yes, thank you. Already sorted. Although took almost an hour online for them to sort out!