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monthly bill taken twice

  • 4 September 2024
  • 1 reply
  • 30 views

Nicolee Smith
Community Member

In july my bill was taken on 17th july and on 26th july 

£45.57 was taken twice in the month of july. 
i have been in hospital and just noticed now 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • September 9, 2024

Hi @Nicolee Smith,

Welcome to the Community!

Do you only have one iD Mobile account?

I would advise contacting our Live Chat Team if you wish to have your bills checked.

 

Kash