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Monthly Bills

  • June 2, 2025
  • 1 reply
  • 10 views
M
Community Member

Dear ID Mobile Team,

Hope you are doing well.

I am writing regarding my monthly bills. I have updated my direct debit last month. I checked my bills from may. It says Id mobile has received the payment. However, it doesn’t reflect on my current or previous bank statement. Could you please kindly confirm whether you have  received the last months bills. If yes from which account. Moreover is my current direct debit details has been accepted on your end?

 

kindly Let me know.

 

 Thanks 

Mohammad

    1 reply

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • June 2, 2025

    Hi ​@Msisumon 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

    We’ll see you there.
     

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