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Monthly price increase

  • June 19, 2024
  • 1 reply
  • 140 views
M
Community Member

Despite my ID App telling me ‘We lock the price of your SIM only plan, so it doesn’t go up mid contract with annual price rises’, my monthly bill has gone up from £24.99 to £26.96, why is that?

Best answer by Tom

Hi @Martin0095 

 

Have you checked your monthly emailed bill?

 

This doesn’t sound like an increase by iD Mobile, however an increase due to premium usage.

 

Tom

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8058 replies
    • Answer
    • July 4, 2024

    Hi @Martin0095 

     

    Have you checked your monthly emailed bill?

     

    This doesn’t sound like an increase by iD Mobile, however an increase due to premium usage.

     

    Tom

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