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my bill

  • December 4, 2024
  • 2 replies
  • 36 views

Marie Stower
New
 Contributor

I will be late paying my bill this month. As I have not been paid. Can I have an extra couple of days or can it be on next months 

2 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • December 4, 2024

Hi there ​@Marie Stower 

 

You might get a quicker answer by contacting iD using live chat

iD Mobile

(I’ve posted the FAQ but the link to the chat is on there. Start the chat with either speak to person or talk to person)

 

They can grant an extension on a case by case basis

 

Good luck! 🤞


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8248 replies
  • December 5, 2024

Hi ​@Marie Stower 

 

We may be able to process a payment holiday for you, however on the community we’re not as active as our other channels therefore would only get to this point likely after you’ll have paid it.

 

For a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom