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my bill

  • July 1, 2025
  • 1 reply
  • 10 views

Jamie Bennett
Community Member

Why is it my bill is almost double, I visited Mexico in end of may start of June but I did not use my mobile data or anything and I have been charged for it 

1 reply

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  • iD Mobile Employee
  • July 1, 2025

Hi ​@Jamie Bennett 

 

We’re sorry to hear this.

 

Was mobile data and roaming enabled on the device and app settings?

 

Anika