Skip to main content

my bill

  • July 1, 2025
  • 1 reply
  • 10 views
Jamie Bennett
Community Member

Why is it my bill is almost double, I visited Mexico in end of may start of June but I did not use my mobile data or anything and I have been charged for it 

    1 reply

    A
    iD Mobile Employee
    Forum|alt.badge.img+6
    • Anika A
    • iD Mobile Employee
    • July 1, 2025

    Hi ​@Jamie Bennett 

     

    We’re sorry to hear this.

     

    Was mobile data and roaming enabled on the device and app settings?

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement