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my bill payment

  • August 10, 2024
  • 1 reply
  • 33 views

Kegan Edge
Community Member

I’m seeing my bill and for some reason it’s double then normal it’s meant to be £55 but saying £110 so just wondering what’s going on.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8258 replies
  • August 15, 2024

Hi @Kegan Edge 

 

Sorry to hear this, have you changed your billing date recently?

 

If so, it may be worth checking the below;

 

https://www.idmobile.co.uk/directdebit

 

If not, please let us know so we can get in touch and take a look.

 

Tom