Did an add on of £5 to my last bill..but it is £10 more than usual..i have been double charged i think..
Solved
my last bill
Best answer by Kash M
Hi
Welcome to the Community!
Have you checked your bill for the add-on? You’ll see 2 add-ons on your bill if you have been charged twice.
I would advise contacting our Live Chat Team if you require assistance with your bill.
Kash
+24Hi
Welcome to the Community!
Have you checked your bill for the add-on? You’ll see 2 add-ons on your bill if you have been charged twice.
I would advise contacting our Live Chat Team if you require assistance with your bill.
Kash
+24Hey there
Your bill you receive monthly should show any extra charges.
If you’d like to query any, please contact our live-chat:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Can you please help me with my account I have been charged £8 for a add on that I have not requested this happened last month and you removed it for me but it is showing on my recent bill which I have not requested could you please remove this add on from my account so it doesn’t show up on my bills as I don’t need a add on thank you
+24Hey there
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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