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my last bill

I
Community Member

Did an add on of £5 to my last bill..but it is £10 more than usual..i have been double charged i think..

Best answer by Kash

Hi @Ian036,

Welcome to the Community!

Have you checked your bill for the add-on? You’ll see 2 add-ons on your bill if you have been charged twice.

I would advise contacting our Live Chat Team if you require assistance with your bill.

 

Kash

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3 replies

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8192 replies
  • Answer
  • August 14, 2024

Hi @Ian036,

Welcome to the Community!

Have you checked your bill for the add-on? You’ll see 2 add-ons on your bill if you have been charged twice.

I would advise contacting our Live Chat Team if you require assistance with your bill.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
R
New
 Contributor
  • rudnik99
  • New
 Contributor
  • 1 reply
  • September 28, 2024

Since September 23 I have been charged 3 times £7? Why? 

Tyler
iD Mobile Employee
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  • Tyler
  • iD Mobile Employee
  • 3953 replies
  • October 3, 2024

Hey there @rudnik99, welcome to Community!

 

Your bill you receive monthly should show any extra charges.

 

If you’d like to query any, please contact our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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