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Did an add on of £5 to my last bill..but it is £10 more than usual..i have been double charged i think..

Hi @Ian036,

Welcome to the Community!

Have you checked your bill for the add-on? You’ll see 2 add-ons on your bill if you have been charged twice.

I would advise contacting our Live Chat Team if you require assistance with your bill.

 

Kash


Since September 23 I have been charged 3 times £7? Why? 


Hey there @rudnik99, welcome to Community!

 

Your bill you receive monthly should show any extra charges.

 

If you’d like to query any, please contact our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


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