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Question

My latest bill is in correct

H
Community Member
  • hhh
  • Community Member

I seem to have been double charged on my latest bill. Also I am leaving so my bill would have been too much even without the double charge.   Who do i contact and how do i do it.

 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12167 replies
    • April 22, 2025

    Probably best to have an online web chat with the iD customer advisers about your billing issues, ​@hhh.

    The advisers work until 8pm on weekdays - tell the bot you’d like to “talk to a person”. 

    Forum member (non-iD).
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8175 replies
    • April 22, 2025

    Hi ​@hhh,

    Welcome to the Community!

    Please let us know how you get on, if you require further assistance please let us know.

     

    Kash

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