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My latest bill is in correct

  • April 22, 2025
  • 2 replies
  • 25 views
H
Community Member
  • hhh
  • Community Member

I seem to have been double charged on my latest bill. Also I am leaving so my bill would have been too much even without the double charge.   Who do i contact and how do i do it.

 

Best answer by andewhite

Probably best to have an online web chat with the iD customer advisers about your billing issues, ​@hhh.

The advisers work until 8pm on weekdays - tell the bot you’d like to “talk to a person”. 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • April 22, 2025

    Probably best to have an online web chat with the iD customer advisers about your billing issues, ​@hhh.

    The advisers work until 8pm on weekdays - tell the bot you’d like to “talk to a person”. 

    Forum member (non-iD).
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • April 22, 2025

    Hi ​@hhh,

    Welcome to the Community!

    Please let us know how you get on, if you require further assistance please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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