my monthly charge is more than my bill statement | iD Mobile Community
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my monthly charge is more than my bill statement

  • March 26, 2025
  • 5 replies
  • 61 views

Could you explain while my monthly charge is more than my bill statement? 

Statement says £38.99 is owed but the charge for this month is over £41?

5 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • March 26, 2025

@Brooke McG  Hello this may be due to the increase from April '25 would be in line with the current RPI/CPI price increases which I believe is around +3%.

Just edited my post more information can be found here. 

https://www.idmobile.co.uk/price-increases

 

Joe


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 26, 2025

Your monthly plan will be adjusted each April by the CPI rate published in February (+3.9% fixed rate). Price adjustments do not affect add-ons or additional charges.

For 2025, the CPI rate (+3.9% fixed rate) is 6.9%.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 28, 2025

Hey there ​@Brooke McG, as kindly advised by both ​@JoeKing and ​@MZone, this is likely due to the RPI/CPI price increases set in April.

 

You would’ve agreed to this upon joining us, and we would’ve notified you via text/notification confirming the price increase going ahead in April.

 

Thanks,

Tyler


Sadia Moaeed
Helpful Contributor
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  • Helpful Contributor
  • July 7, 2025

Bill statements why can’t data be in gb instead of mb shown in the statement. It easy to know how much data been used


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 7, 2025

Hey there ​@Sadia Moaeed, thank you for your feedback. 

 

Kind regards,

Tyler