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need a bill payment extension please

  • May 31, 2025
  • 4 replies
  • 51 views

Bill payment extension please 

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 31, 2025

 


Forum|alt.badge.img+22
  • iD Mobile Employee
  • June 2, 2025

Hello ​@Ziggi2511 

 

Thank you for getting in touch. 

We apologise for the delay in reply, do you still require assistance with this matter?

 

Natalie 


Oceana Johnson
New Contributor

Hello I am needing a bill extension please to the 18th of June I have been trying to get In touch but the communication isn't the best I have had theres no phone number or email to speak to someone so its not easy.

Could I possible have a bill extension to the 18th for my phone bill please 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • June 9, 2025

Hey there ​@Oceana Johnson, sorry to hear that. We can drop you a PM here and request that for you. However, my best advice to resolve ASAP would be to contact our live-chat here, and ask to speak to an agent:

 

https://www.idmobile.co.uk/live-chat

 

I only advise this so we can resolve ASAP for you, however, if you’d prefer a PM, of course we’d be more than happy to do so, but please note that response times will be longer than the live-chat and will vary, so I’d recommend the live-chat if urgent.

 

Thanks,

Tyler