I changed my Plan yesterday and within a few minutes I got a text saying "You've now used 100% of your 30GB Roaming data limit." It went on to explain that I would now incur additional charges. This makes no sense!
No Roaming data limit after Plan change
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Hi
Have you had any issues using your roaming data while roaming?
I believe the text sent after upgrading/changing plan is just a default thing about the old plan and nothing to worry about with the new plan.
Tom
Hi, Thanks for the reply. I haven’t used roaming so far. The text message looks to have been sent in error but without an official confirmation either way I have to assume it is correct, else I risk incurring charges. If I don’t get a proper response from ID mobile by the time of my next bill I will switch to another carrier. I have lodged a complaint but no response so far.
Hi
Welcome to the Community!
It’s likely that you received this due to the plan change and your allowances refreshed.
You can contact the Live Chat Team to confirm your roaming allowance.
Kash
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