not receiving authentication codes | iD Mobile Community
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Question

not receiving authentication codes

  • July 28, 2025
  • 1 reply
  • 24 views

Gulya Halliyeva
Community Member

I’m not receiving OPT codes from the bank also I don’t receive authentication codes from the other sites. I haven’t changed my number and connection is good

1 reply

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Sorry to hear this ​@Gulya Halliyeva 

Please can you try following this article and let us know how you get on?

I can't receive one-time passcodes (OTPs) to my SIM. What should I do? | iD Mobile Community