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Question

not receiving authentication codes

  • July 28, 2025
  • 1 reply
  • 38 views
Gulya Halliyeva
Community Member

I’m not receiving OPT codes from the bank also I don’t receive authentication codes from the other sites. I haven’t changed my number and connection is good

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • July 29, 2025

    Sorry to hear this ​@Gulya Halliyeva 

    Please can you try following this article and let us know how you get on?

    I can't receive one-time passcodes (OTPs) to my SIM. What should I do? | iD Mobile Community

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