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overcharged

  • August 16, 2024
  • 1 reply
  • 27 views

Muneeb Hussain
Community Member

Hi I had a iPhone 12 that I was paying for sim only (£9) then upgraded to an iphone 15 pro for £48 a month. A bill came out taking out £74.49 and I don’t know why. 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • August 21, 2024

Hi @Muneeb Hussain,

Welcome to the Community!

It sounds like you have been charged for a longer period.

Have you checked your bill for the billing period?

I would advise contacting Live Chat for further assistance.

 

Kash