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overcharged

  • November 27, 2024
  • 2 replies
  • 99 views
Muneeb Hussain
Community Member

I am being overcharged. My contract is £47 but they taking out £64. Who to contact?? 

Best answer by andewhite

Try the iD customer service team, using their online Live Chat service, ​@Muneeb Hussain. 

The iD advisers work until 8pm on weekdays - just tell the 24/7 iD Mobile chatbot you’d like to “talk to a person”. 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
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    • 12167 replies
    • Answer
    • November 27, 2024

    Try the iD customer service team, using their online Live Chat service, ​@Muneeb Hussain. 

    The iD advisers work until 8pm on weekdays - just tell the 24/7 iD Mobile chatbot you’d like to “talk to a person”. 

    Forum member (non-iD).
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3954 replies
    • November 28, 2024

    Hey there ​@Muneeb Hussain, welcome to Community!

     

    As kindly advised by ​@andewhite, please contact our live-chat, who can outline your bill charges further.

     

    Thanks,

    Tyler

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