Hello,I pay my bill manually on my computer every month (long story) & have just paid this month’s bill. However I am still getting the red banner telling me I owe ID £9 by February 21st. Can anyone help with this? Thanks

Probably best to use the iD Mobile onlineLive Chatservice, and speak to iD customer service about a your payment issues, @SamBuffery- iDadvisers work until 8pmon weekdays.When using Live Chat, just tell the 24/7 bot you’d like to “talk to a person”.This community article might help.

Hey there @SamBuffery, we hope that @andewhitekind advice has helped.Please let us know if you’re still having issues.Thanks,Tyler

Paid balance but ID still asking for money

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