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paid bill but still bo services

  • 19 June 2024
  • 1 reply
  • 36 views

paid bill but still bo services

Best answer by Tyler

Hey there @James Bowen, welcome to Community!

 

When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).

 

We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2235 replies
  • Answer
  • June 27, 2024

Hey there @James Bowen, welcome to Community!

 

When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).

 

We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Thank you,

Tyler