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Paid bill but still cut off

  • May 15, 2024
  • 1 reply
  • 12 views
S
Community Member

I have paid my bill yet I am still cut off??

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8204 replies
    • May 20, 2024

    Hi @Shelby Ford 

     

    Do you still require assistance with this?

     

    Once paid the bar should lift within the next hour or so, 24 hours at max.

     

    Please let us know if you still require assistance so we can get in touch.

     

    Tom

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