Paid one bill if £37.49 but my payment is £17.99
& on top of that, my phone is still restricted
and on top of all that, I apparently also still owe £37.49
what is going on please!?!
can someone also please call me from customer services or send me a number I can call please!?!
many thanks
Lacey Anthony
Best answer by Lauren
Hi
It sounds like your account may need to be manually unbarred if payment has already been made. If you’re still having an issue, you’ll be able to contact the live chat team and they can remove this. Your services would then be live within the hour.
If you need any further assistance at all, feel free to let us know and we’ll also be able to send you a PM.
Live Chat Support | iD Mobile Network
-Lauren
+19Hi
It sounds like your account may need to be manually unbarred if payment has already been made. If you’re still having an issue, you’ll be able to contact the live chat team and they can remove this. Your services would then be live within the hour.
If you need any further assistance at all, feel free to let us know and we’ll also be able to send you a PM.
Live Chat Support | iD Mobile Network
-Lauren
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