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paid monthly bill but still cut off taken payment twice

  • June 10, 2024
  • 1 reply
  • 34 views
D
Community Member

I have paid my monthly bill have been billed twice still not got phone service back but yet can speak to anyone as this is all done online I'm starting to think I should change provider as this unacceptably bad service 

Best answer by Tom

Hi @Dawnwalker86 

 

Sorry to hear this, do you still require assistance with this?

 

Please let us know if so so we can get in touch.

 

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom

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Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8008 replies
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  • June 24, 2024

Hi @Dawnwalker86 

 

Sorry to hear this, do you still require assistance with this?

 

Please let us know if so so we can get in touch.

 

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom

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