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paid my bill twice and require a refund

  • June 14, 2024
  • 1 reply
  • 123 views
Patrick.lonsdale21
Community Member

Hello, 

I have accidentally paid my phone bill twice and would like a refund and not to leave it in as credit for next months bill please.

Thank you 

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • July 2, 2024

    Hey there @Patrick.lonsdale21, welcome to Community!

     

    Please contact us via our live-chat, and our team can refund that to you:

     

    https://www.idmobile.co.uk/live-chat

     

    Thank you,

    Tyler

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