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Paid Outstanding Balance but still says its overdue

  • May 13, 2024
  • 1 reply
  • 285 views

I have paid off an outstanding balance but my account still says it is overdue and no services have been returned

Best answer by Kash

Hi @RossMacp7,

Welcome to the Community!

It can take 2-24 hours for the services to be resumed.

If it’s been longer than this please restart the handset and let us know how you get on.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • Answer
  • May 15, 2024

Hi @RossMacp7,

Welcome to the Community!

It can take 2-24 hours for the services to be resumed.

If it’s been longer than this please restart the handset and let us know how you get on.

 

Kash