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pay a default

Leeann Lennon
Community Member

I’m looking to remove a default from my credit report from id from a few years ago and I haven’t received an email or letter.  I have moved house and would need to settle this account and don’t even remember the phone number 

Best answer by Tyler

Hi there @Andy1978 & @Maixenne, welcome both to Community!

 

Due to the important nature of your issues, please can you contact our live-chat ASAP:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

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    3 replies

    M
    New
 Contributor
    • Maixenne
    • New
 Contributor
    • 4 replies
    • July 1, 2024

    A default has been issued against me 

    my ex partner has been using the number since we separated , I couldn’t even remembered the phone number until I found out via your Team 

    i thought it’s was my previous contract with you 

    there is proof that he has been paying the bill not me he missed the payment and this went against me 

     

     

    Andy1978
    New
 Contributor
    • Andy1978
    • New
 Contributor
    • 3 replies
    • July 10, 2024

    I would like also to clear a default in full but I cannot find anywhere a number to ring to do so, can anyone help please

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • Answer
    • July 25, 2024

    Hi there @Andy1978 & @Maixenne, welcome both to Community!

     

    Due to the important nature of your issues, please can you contact our live-chat ASAP:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

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