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Pay remain in Bill council contract and get Simon

  • May 2, 2025
  • 1 reply
  • 16 views
Sally Harris
Community Member

Hi there, I was in under the understanding that I had paid in advance for one month. Can you just doublecheck my payments please? And I would like to cancel the Contract as I have paid up for my phone and I would like to go to Sim only please

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • May 2, 2025

    Hi ​@Sally Harris  yes that is correct, you do pay a month in advance. Do you have the iD app? This will show all your bills and options to upgrade to a SIM only plan, which will make your monthly payments cheaper.

    If you need any further help with this, please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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