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Pay remain in Bill council contract and get Simon

  • May 2, 2025
  • 1 reply
  • 11 views

Sally Harris
Community Member

Hi there, I was in under the understanding that I had paid in advance for one month. Can you just doublecheck my payments please? And I would like to cancel the Contract as I have paid up for my phone and I would like to go to Sim only please

1 reply

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 955 replies
  • May 2, 2025

Hi ​@Sally Harris  yes that is correct, you do pay a month in advance. Do you have the iD app? This will show all your bills and options to upgrade to a SIM only plan, which will make your monthly payments cheaper.

If you need any further help with this, please let us know.