I paid my bill 3 hours ago it came out of my account but bar still not lifted , please help
Solved
payed bill , still cut off
Best answer by Tyler
Hey there
We’re very sorry to hear this. When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).
We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
I’m having this issue as well, have you been able to resolve it?
I'm having same issue
Nope still not resolved so annoyed!
If you manage to resolve it. Can you let me know please
Will do , just tried again not working still will check tomorrow morning and will let you know , if it works for you before me let me know 😂
Will do.. x
Still not on
Cancel it anyway and go with tesco payg. I feel like I've moved to the 21st century after the joke iD reception
+24Hey there
We’re very sorry to hear this. When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).
We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
I've made a payment and I'm still cut off
Can I get my services back on
+24Hi
Welcome to the Community!
Once you make payment your services should work within 24 hours.
If you have issues after this time, please contact our Live Chat Team.
Kash
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