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payed my nill twice

  • July 26, 2024
  • 1 reply
  • 20 views

Jamie Ryan
Community Member

Hello I've payed my bill £41.80 twice today by mistake as my phone was cut off

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1859 replies
  • August 1, 2024

Hey @Jamie Ryan,

You have two options. You can either contact our Live Chat team for a refund. Alternatively, your account will be £41.80 in credit, and that credit will be used to pay for your next bill.

Thanks.