My £20 bundle was due to expire on 23/9/24 at 23:59. - I topped up £20 ready to buy new bundle but it reduced somehow down to below £20 so I then had to top up a minimum of £5 again - I bought the £20 bundle but it says I only have £1.20 left
PAYG Top Up reduced
+24Could you provide a screenshot of the iD Mobile app please to better understand the issue.
Thanks.
Reply.
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.