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paying final bill after cancelling contract

  • December 30, 2024
  • 1 reply
  • 150 views

I rang the 0333 003 0001 number and was told I had no outstanding payment , email received says different , what do I do now as DD is cancelled 🤔 

Best answer by Kash

Hi ​@Jane Ravenscroft,

Welcome to the Community!

Were you calling from another iD Mobile number that doesn’t have an outstanding balance?

Please call 0333 003 7777 from a non-iD Mobile number and it should prompt you to enter the iD Mobile number. Please enter the iD Mobile number that you need to make payment for.

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8146 replies
  • Answer
  • December 31, 2024

Hi ​@Jane Ravenscroft,

Welcome to the Community!

Were you calling from another iD Mobile number that doesn’t have an outstanding balance?

Please call 0333 003 7777 from a non-iD Mobile number and it should prompt you to enter the iD Mobile number. Please enter the iD Mobile number that you need to make payment for.

 

Kash