payment


Hello I paid my phone bill early on the 9th of May, now I've had a message to say it's not been paid. Can you tell me why?


2 replies

Userlevel 7
Badge +6

Hi @Erminia Wood,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

Can you tell me why I’ve been charged twice and my bill on the app is showing different to what I’m supposed to be paying 

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