I have been cut off on my phone but I don't get paid until Wednesday, I was wondering if I can have my service put back on?
Payment extension
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+24Hi
Welcome to the Community!
We can certainly request this for you but we may not receive a response until tomorrow.
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
please can you help me with my account bill as I have deposited and paid most of it there is £4 which needs paying off but I have no money for it till Monday but can pay it back then but I don’t know what to do as I have children that live somewhere else but I have to be able to talk to them as I have not spoken to them now for 6 days and there thinking I don’t want to know them please can you help as I pay my bills and have paid most of what I could pay as it’s only normally £8 but paid 3 times more than usual so would not be here in the same situation again
But please can you help me with this as I will pay bill don’t go over just needing help with this please
+19Kayleigh Hateley wrote:
please can you help me with my account bill as I have deposited and paid most of it there is £4 which needs paying off but I have no money for it till Monday but can pay it back then but I don’t know what to do as I have children that live somewhere else but I have to be able to talk to them as I have not spoken to them now for 6 days and there thinking I don’t want to know them please can you help as I pay my bills and have paid most of what I could pay as it’s only normally £8 but paid 3 times more than usual so would not be here in the same situation again
Hi
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
+24Welcome to the Community!
Have you requested a bill extension?
Once the extension is accepted it will unbar the services.
You may need to restart the handset for the services to resume.
Kash
Hi my phones been cut off but paid my bill this morning still can’t access anything
+24Hi
Welcome to the Community!
It can take 2- 24 hours for services to resume once you make a payment.
If your services are still restricted, please contact our Live Chat Team.
Kash
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