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payment holiday

  • June 2, 2025
  • 3 replies
  • 27 views
R
New Contributor

Hi there, I’ve just received a message about making payment on my account for the payment holiday, I made payment on the 22nd of may I believe

    3 replies

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • June 2, 2025

    Hi ​@Rampton92 

     

    Thanks for getting in touch. 

    We are sorry for any confusion or concerned caused by the message. 

    Have you checked your statement to confirm that the payment has left your account?

     

    Thanks

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
    New Contributor
    • Rampton92
    • Author
    • New Contributor
    • June 2, 2025

    Yes it shows on my bank statement that payment was made on the 22nd of may

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • June 2, 2025

    OK ​@Rampton92  I can see that you have sent us a message, we will get back to you there ASAP. Thanks.
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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