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payment holiday

  • June 2, 2025
  • 3 replies
  • 26 views

Hi there, I’ve just received a message about making payment on my account for the payment holiday, I made payment on the 22nd of may I believe

3 replies

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  • iD Mobile Employee
  • June 2, 2025

Hi ​@Rampton92 

 

Thanks for getting in touch. 

We are sorry for any confusion or concerned caused by the message. 

Have you checked your statement to confirm that the payment has left your account?

 

Thanks

 

Natalie 


  • Author
  • New Contributor
  • June 2, 2025

Yes it shows on my bank statement that payment was made on the 22nd of may


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 2, 2025

OK ​@Rampton92  I can see that you have sent us a message, we will get back to you there ASAP. Thanks.