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payment issue

  • May 6, 2025
  • 1 reply
  • 26 views
A
Community Member

I have recently changed my direct debit details which has been a problem as payments are not being taken, but when I checked my payments it shows that two payments were made in mid April two days apart. Who can I contact about this please.

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • May 6, 2025

    Hi ​@Awills  had you also change the Direct Debit date perhaps, or just the account details?

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