Hello!I found out the amount I’m paying to ID Mobile Limited, is not recognizable! Started £19.99, now £23.77! I thought I’m paying off a mobile phone but it’s not! What is this payment? Can’t recognize! Help me, to contact someone who can tell me what is this payment!

Hi @Robert Spéth This increase sounds likely to be due to the CPI increase.The Consumer Price Index measures the overall change in consumer prices over time based on a representative basket of household goods and services. The CPI rate is published by theOffice of National Statistics.Your monthly plan will be adjusted each April by the CPI rate published in February (+3.9% fixed rate). Price adjustments do not affect add-ons or additional charges.For 2025, the CPI rate (+3.9% fixed rate) is6.9%.You should have received a text from us to explain this.You can find out more here -Consumer Price Index | iD Mobile Network

payment not recognized,is it a scam?

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