Hello!
I found out the amount I’m paying to ID Mobile Limited, is not recognizable! Started £19.99, now £23.77! I thought I’m paying off a mobile phone but it’s not! What is this payment? Can’t recognize! Help me, to contact someone who can tell me what is this payment!
+19Hi
The Consumer Price Index measures the overall change in consumer prices over time based on a representative basket of household goods and services. The CPI rate is published by the Office of National Statistics.
Your monthly plan will be adjusted each April by the CPI rate published in February (+3.9% fixed rate). Price adjustments do not affect add-ons or additional charges.
For 2025, the CPI rate (+3.9% fixed rate) is 6.9%.
You should have received a text from us to explain this.
You can find out more here - Consumer Price Index | iD Mobile Network
Still not recognize it, what is this payment for! I sent mail to Currys, and ID Mobile to find out what is this? Until this resolve, I deleted my direct debit! I will put it back later, when everything will be clear!
+19Sorry
Yes! I bought a laptop back then, but I don't remember this deal included!
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Anika
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