phone bill

Userlevel 1

Why is my phone bill so high this month. It has a big jump from last month and has no extra charges 

2 replies

Userlevel 8
Badge +9

If there are no extra charges shown in the itemised section of your iD bill, perhaps iD have made a mistake, @David Parry

Another possibility is the billing period is more than the usual one month, which can happen if you upgrade your plan or change the date of your direct debit.

Userlevel 7
Badge +6

Hi @David Parry,

Welcome to the Community!

It looks like @andewhite has advised the information that we would provide.

Please let us know if you require further assistance and we can help.