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phone bill

David Parry
New
 Contributor

Why is my phone bill so high this month. It has a big jump from last month and has no extra charges 

Best answer by andewhite

If there are no extra charges shown in the itemised section of your iD bill, perhaps iD have made a mistake, @David Parry. 

Another possibility is the billing period is more than the usual one month, which can happen if you upgrade your plan or change the date of your direct debit.

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andewhite
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  • andewhite
  • Platinum 
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  • 12167 replies
  • Answer
  • May 16, 2024

If there are no extra charges shown in the itemised section of your iD bill, perhaps iD have made a mistake, @David Parry. 

Another possibility is the billing period is more than the usual one month, which can happen if you upgrade your plan or change the date of your direct debit.

Forum member (non-iD).
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • May 21, 2024

Hi @David Parry,

Welcome to the Community!

It looks like @andewhite has advised the information that we would provide.

Please let us know if you require further assistance and we can help.


Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


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