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phone bill

  • June 13, 2025
  • 2 replies
  • 78 views

I need to pay my phone bill I just received a email 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • June 13, 2025

To pay an outstanding bill, you can use the iD Mobile app or call the payment line. 

  • Call the iD Mobile Payment Line on 0333 003 7777 from a non-iD Mobile SIM card.
  • Select Option 2 for Payments & Billing, then Option 2 again for Making a payment.
  • Enter the amount in pence, followed by #, to make the payment.
  • Alternatively, you can use the iD online Live Chat service to speak to a customer adviser.

Please note that if you are calling from an iD Mobile number, the system will automatically assume you are calling about that number, so you may need to call from a different number or hide your CLI.


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  • iD Mobile Employee
  • June 16, 2025

Hi ​@Raja Shazzy Khan 

 

Thank you ​@WelshPaul, we would recommend using this method.

 

Alternatively, you can make a payment via the app/website.

 

Anika