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phones cut off

  • June 15, 2025
  • 2 replies
  • 16 views

Joe Wilkinson
Community Member

Phone cut off

2 replies

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  • Helpful Contributor
  • June 15, 2025

Are you missing a payment to cause this?

can you provide a bit of context? Are you not getting service?


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 17, 2025

Hi ​@Joe Wilkinson  are you still cut off? Had a payment been missed perhaps? 

Have you tried rebooting your handset?