Bill paid still cut off
Your bill might now be paid, but was it paid on time? Set up a direct debit and problems like this won’t happen, not to mention, your credit rating will love you! In the meantime, speak to a live chat agent and ask them to confirm payment and lift the bar.
http://idmobile.co.uk/live-chat
Hi
Welcome to the Community!
I hope that your bar is now lifted and your services are now working.
If you require further assistance, please let us know.
Kash
I had this the other day. It cut me off, because the direct debit had gone through on the second attempt (same day) not first. I had to pay the bill again, via debit card, to get services restored, and then it took 16 hours. Now I’m trying to get a refund of the extra bill payment, but their live chat is abysmal. I’ve wasted three hours so far.
Hi
I’m sorry you feel this way, do you still require assistance with this?
If so, please let us know here so we can get in touch.
Tom
Reply
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