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premium texts not sending

  • 4 August 2024
  • 1 reply
  • 47 views

I'm unable to send premium texts. I have enough in my spend cap and ive tried toggling premium tab on and off. Its been like this for months. Any help much appreciated.

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • August 6, 2024

Hey @longy717,

Looks like there is an open ticket with our network partner 3UK. If you don’t hear anything back from them soon, let me know.

Thanks.