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Refer a friend

  • April 2, 2025
  • 8 replies
  • 91 views
K
New Contributor

Just had an email informing me that my refer a friend reward has now been authorised I’m then required to submit either my bank details or my PayPal account details This makes me suspicious because ID mobile already have these details for billing purposes Is this legitimate and if so why can’t ID mobile simply credit my account with the information they already hold Thank you

Best answer by Tom

Hi ​@Keith7856 

 

I’d recommend double checking the sender of the emails themselves, as ​@MZone suggests it should be from Aklamio.

 

Tom

    8 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • April 2, 2025

    The refer a friend scheme is administered by a 3rd party company called Aklamio, who handle all customer enquiries. You can contact them via email at customer-service@aklamio.com. So if you have referred a friend and the email is from @aklamio.com then it’s legit. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • Answer
    • April 3, 2025

    Hi ​@Keith7856 

     

    I’d recommend double checking the sender of the emails themselves, as ​@MZone suggests it should be from Aklamio.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Sadia Moaeed
      Helpful Contributor
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      • Sadia Moaeed
      • Helpful Contributor
      • July 6, 2025

      Refer friends keep refer account open it say create an account. Which I already have access to refer accounts.

      Do I need to open new referral friends account?

      Sm
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • July 6, 2025

      Hey there ​@Sadia Moaeed, if you already have a refer-a-friend account, you can use it to refer new customers. You don’t need to create a new refer-a-friend account with us.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        Sadia Moaeed
        Helpful Contributor
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        • Sadia Moaeed
        • Helpful Contributor
        • July 6, 2025

        How comes I am not getting any referral cashback because I have already shared on social media 

        Sm
        Tyler C
        iD Mobile Employee
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        • Tyler C
        • iD Mobile Employee
        • July 7, 2025

        Hey there ​@Sadia Moaeed, did you share a link with a friend, and did they make an eligible purchase with us following the correct instructions?

         

        Thanks,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        Sadia Moaeed
        Helpful Contributor
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        • Sadia Moaeed
        • Helpful Contributor
        • July 7, 2025

        I did share link referral to friends since 6th June .

        Sm
        Tyler C
        iD Mobile Employee
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        • Tyler C
        • iD Mobile Employee
        • July 7, 2025

        Hey there ​@Sadia Moaeed, please find terms and conditions below:

         

        https://idmobile.aklamio.com/

         

        It can take an estimated 17-weeks from the referral for the rewards to be sent.

         

        Thanks,

        Tyler

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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