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Regarding new phone

  • January 16, 2025
  • 2 replies
  • 34 views

I've received my new mobile but there isn't any word on the free item yet can you give me some help

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • January 17, 2025

@Bjs19839 

Please ignore the above they are not iD Mobile


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 17, 2025

Hey there ​@Bjs19839, thank you for reaching out.

 

Please answer the following:

 

  1. What make and model handset did you order, with what storage and what colour?
  2. What plan did you order? (Texts, calls, data, cost per month).
  3. What date did you order?
  4. What free gift is this in reference to?

 

Thanks,

Tyler