Hi, I have 2 numbers registered on my name 1 is used by my son and I use one. I am travelling abroad at the moment and added roam beyond plan but accidentally I have added to my son’s number who is not travelling. How can I cancel it?

Probably best to resolve this issue by using the iD onlineLive Chatservice, to speak to a customer adviser @Saba AslamThe advisers work until 8pm on weekdays and 6pm on weekends- just tell the 24/7 chatbot you’d like to “talk to a person”.

Thank you so much @Mzone. Customer services are closed at the moment, I will try again later. Thanks again for prompt response.

Roaming applied to incorrect number

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