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Question

Roaming charges

LizD
Active Contributor
  • LizD
  • Active Contributor
  • 5 replies

Hi , I’m holidaying in Europe and have 30 GB data roaming , confused about the charges if I go over that. Contract says £3 per GB extra charges , but there us also mention of 10p per 1gb charge?

 

    4 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 1045 replies
    • May 3, 2025

    Where are you seeing this. What country?

    iD are not currently imposing the 30GB data limit so you can use all your monthly data allowance in a free roaming destination.

    Please see: https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges
     

    You can also see a spend cap to avoid unexpected charges via the app/online account. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    LizD
    Active Contributor
    • LizD
    • Author
    • Active Contributor
    • 5 replies
    • May 3, 2025

    Really , how does that work then? I only joined a few weeks ago and my plan clearly states 30 GB roaming allowance?  

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12167 replies
    • May 3, 2025

    Currently, they (iD) are waiving the additional charge, ​@LizD.  

    Forum member (non-iD).
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 962 replies
    • May 5, 2025

    Hi ​@LizD  I hope the replies from ​@andewhite  and ​@MZone  were able to assist you, but if you need any further help, please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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