Why haven't my services been restored after I've paid my bill? I have a disabled child and need to be able to make.outgoing calls at all times.
Best answer by Kash
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Yeah I've just paid a bill and now they are asking for next month's bill June's now to restore services. They are a total joke of a company. To the ombudsman it is.
Userlevel 1
I've had 2 pay 2 months too but like I said I don't mind it's the fact they've took nearly 60 quid but can't restore my services straight away
Userlevel 7
+7
Hi
Welcome to the Community!
Sorry to hear that your services haven’t been restored.
It can take between 2-24 hours for services to resume after making payment.
If your services are not active after this time, please let us know and we can PM you.
Kash
Yeah they are a crap company if all of us take the lm to the ombudsman it'll cost them more than to fix this issue.
Userlevel 7
+7
Hi
If you have a direct debit active only the payment due would be taken.
Please let us know if you believe that your bills are incorrect and we can help via PM.
Kash
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