Why haven't my services been restored after I've paid my bill? I have a disabled child and need to be able to make.outgoing calls at all times.
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Yeah I've just paid a bill and now they are asking for next month's bill June's now to restore services. They are a total joke of a company. To the ombudsman it is.
I've had 2 pay 2 months too but like I said I don't mind it's the fact they've took nearly 60 quid but can't restore my services straight away
Hi
Welcome to the Community!
Sorry to hear that your services haven’t been restored.
It can take between 2-24 hours for services to resume after making payment.
If your services are not active after this time, please let us know and we can PM you.
Kash
Yeah they are a crap company if all of us take the lm to the ombudsman it'll cost them more than to fix this issue.
Hi
If you have a direct debit active only the payment due would be taken.
Please let us know if you believe that your bills are incorrect and we can help via PM.
Kash
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